Return & Refund Policy
- You may request a return within 30 calendar days after you receive your items. Products must be unused, unwashed, undamaged, with original tags and packaging attached. Clearance items, customized clothes and intimate apparel are non-returnable and non-refundable.
- Contact our customer service first to get an authorized return address. Do not send returns without prior approval. Please include your order number inside the return parcel.
- Customers are responsible for return shipping fees unless the item arrives defective, wrong or damaged. We do not cover return postage for size change or dislike.
- After we receive and inspect your returned goods, we will process your refund within 3–5 business days. The refund will go back to your original payment method. Bank processing delays may apply.
- We may issue partial refunds for items that are worn, stained, missing tags or damaged due to customer use.
- If you receive defective, damaged or incorrect clothing, please send clear photos to our support within 7 days of delivery. We will arrange replacement or full refund at our option.