FAQ

  1. How do I check my order status? After shipment, we email your tracking number. Enter it on the tracking page to view real-time delivery updates.
  2. What size should I choose? Please refer to our size chart on each product page. Measure your body size and compare it with the size guide before ordering. Sizes may vary slightly between different styles.
  3. Can I modify or cancel my order? Order modification or cancellation is only available before the package is shipped. Once shipped, you cannot cancel directly; you need to submit a return request after receiving goods.
  4. Why is my tracking not updating? Courier tracking information may take 2–5 days to refresh after dispatch. If there is no update longer than 7 days, please contact our support.
  5. What if my parcel is lost? Contact us immediately with your order number. We will work with the courier to investigate the package status.
  6. Are the clothes true to color? We take real product photos. Minor color differences may happen due to different screen displays.
  7. Can I change my shipping address after checkout? Address changes are allowed only before shipment. Please contact us quickly if you entered the wrong shipping address.